Operational Management in Health Care

What factors should health care organisations take into account when developing new services to ensure that these innovations are adopted and successfully sustained?

– Answer:

– first I have to choose one innovation and talk about it ( service or technology))
– I must talk about the process of this innovation ((The Innovation Journey))
– Then I must to answer How the innovation is adopted by the organisation and spread?
– Then talk about How are innovative practices successfully developed and managed?
• Than at the end I must say How can this innovation be sustained and embedded ?
• Al the end What tensions need to be carefully managed?

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– Martin GP, Ward V, Hendy J, Rowley E, Nancarrow S, Heaton J, Britten N, Fielden S & Ariss S. (2011). The challenges of evaluating large-scale, multi-partner

programmes: the case of NIHR CLAHRCs (2011). Evidence & Policy, & 489-509.

– Innovation report –

– Greenhalgh, T, et al (2004). Diffusion of innovations in service organizations: systematic review and recommendations. Millbank Quarterly, 82, 4 (581-629)

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