managers and communication

4. How might ‘genres’ of communicative action, such as PowerPoint presentations, impact on the choices that managers make in deciding how to communicate?
Q4 exam paper 2010/11
4. Compare and contrast the media richness theory of managerial communication with that of social setting.
Q4 exam paper 2009/10
4. Critically evaluate the argument that social setting is more important than managerial choice in communication within organizations.
Q4 exam paper 2008/09
4. How might managers select from the communication channels made available to them by new forms of ICT?
Q4 exam paper 2007/08
4. Is managerial communication more influenced by individual skill, as media richness theory would suggest, or by social setting?
Q4 exam paper 2006/07
4. What is your assessment of the critique of media richness theory presented by Markus in her argument that social setting is more important that individual choice in shaping communication patterns in organizations?

• Part B (knowledge and social networking)

Q5 exam paper 2011/12
5. Critically evaluate the role of middle managers in contemporary organizations in the light of both developments in ICT and theoretical discussions about knowledge.
Q5 exam paper 2010/11
5. ‘Middle managers become more, not less, important in the knowledge economy.’ Critically evaluate this statement with particular reference to Nonaka and Takeuchi’s (1995) argument about the importance of ‘middle out’ management.
Q5 exam paper 2009/10
5. Compare and contrast Drucker’s (1988) argument that middle managers are relays for information transmission with Nonaka and Takeuchi’s (1995) statement of the importance of ‘middle out’ management.
Q5 exam paper 2008/09
5. If tacit knowing is a key part of organizational life, what implications are there for the nature of middle management?
Q5 exam paper 2007/08
5. Assess the debate over the impact of ICT on middle management in the context of the evidence presented.
Q5 exam paper 2006/07
5. Assess the evidence for the contention that middle managers’ roles will change rather than disappear.

• Part C(business Models & Business Models and Internet)

Q8 exam paper 2011/12
8. ‘A good business model remains essential to every successful organization, whether it’s a new venture or an established player. But before managers can apply the concept, they need a simple working definition that clears up the fuzziness associated with the term’ (Margetta 2002).

Discuss this statement in the context of debates over the impact of the Internet on organizational strategy.
Q8 exam paper 2010/11
8. Seddon & Lewis (2003) argue that ‘An e-business model is an abstract representation of some aspect of a firm’s strategy’ What implications does this have for business strategy?
Q8 exam paper 2009/10
8. Critically evaluate the argument that the business model innovation is key to success in the New Economy.
Q8 exam paper 2008/09
8. Evaluate the value of business models in supplying an architecture for linking strategy to organizational processes.
Q8 exam paper 2007/08
8. Is the use of the term ‘business model’ a distraction from more fundamental aspects of business strategy?
Q8 exam paper 2006/07
8. ‘An e-business model is an abstract representation of some aspect of a firm’s strategy. It outlines the essential details one needs to know to understand how a firm can successfully deliver value to its customers.’ Seddon and Lewis (2003).

Critically evaluate this statement in the context of the wider debate on the relationship between business models and e-business strategy.

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